---------------------------------------------------------------------- STATGRAPHICS Plus for Windows Version 2.1 6/20/96 ---------------------------------------------------------------------- The following information is not in the User Manual or in the On-Line Help. Contents: A) Support Information B) Order of Installation C) Using OLE Effectively D) Installation Problems E) DDE Links F) Printing Graphics ---------------------------------------------------------------------- A) Support Information See your "How to get Help" card found in the installation packet. This card contains information on how to obtain help. Here are some means of communication that users may not be aware of: -Internet Access: answer@manu.com -Web site: http://www.statgraphics.com -Bulletin Board Service (301) 984-5222 Users can upload/download files. Please call or email the Help Line after uploading files to ensure that your question is looked at promptly. ----------------------------------------------------------------------- B) Order of Installation If you ever need to reinstall your STATGRAPHICS system, you need to be sure to re-install it in the order you received your disks. If you received your modules before you received a version 2 update, you will need to re-install in the following sequence: -Base system version 1.0, 1.1, 1.2 or 1.3 -Any modules with version 1.0 on the label in the order QC, TS, DOE, MV -Base system version 1.4 OR the 1.4 maintenance release -Any modules with version 1.4 on the label *-Version 2.0 update disks -Any modules with version 2.0 on the label *-Version 2.1 maintenance release or 2.1 update disks -Any modules with version 2.1 on the label * Note - Update disks must installed on top of a version 1 copy to update and retain your existing modules. ----------------------------------------------------------------------- C) Using OLE Effectively You can use OLE to move STATGRAPHICS Plus text and graphics panes to other OLE capable software. STATGRAPHICS Plus works only as an OLE server, which means that you can copy panes from STATGRAPHICS Plus to other OLE client software, but you cannot copy OLE objects into STATGRAPHICS Plus. The most common use for this is to put panes from your statistical analysis into a word processing package to produce high quality reports with graphics and text built in. There are two methods of copying panes with OLE. The first is to make a static copy of a pane. In this case, the image will be copied over to the client software and will not be affected by future changes you make to your analysis in STATGRAPHICS Plus. The second method is to 'link' the pane you copy. In this case, you can cause the image in the client software to be updated to match the current image in STATGRAPHICS Plus. 1) Static images To statically copy a pane into another software package, first bring up both STATGRAPHICS Plus and the client software. To copy a pane from STATGRAPHICS Plus, simply maximize the pane, press the left mouse button on the pane, drag the image over to your client software and release the mouse button. Your client software will have an image of the pane inserted. If your application doesn't support OLE Drag-and-Drop you can still copy the image by maximizing the pane and then choosing the Edit...Copy command from the STATGRAPHICS Plus menu. This will place the image of the pane into the clipboard where it can be inserted in your client software by choosing Edit...Paste from the client software's menu. Double-clicking on a static image in the client software is called in-place activation. This will load STATGRAPHICS Plus if it is not already loaded, and will ask to save any existing StatFolio if STATGRAPHICS Plus was loaded. It will not be able to edit the object because the original link was static and did not include the source StatFolio and analysis information. 2) Dynamic images To dynamically link a pane into an OLE client, bring up both STATGRAPHICS Plus and the client software. First, be sure to save the analysis you want to link to as a StatFolio in STATGRAPHICS Plus. You cannot link a pane that was not first saved in a Version 2 StatFolio. Next, maximize the pane you want to copy, then select Edit...Copy from the STATGRAPHICS plus menu to copy the pane to the clipboard. Then, in the client software, select Edit...Paste Special from that package's menu. When you get a dialog box asking which type of object you want to paste, select StatFolio Document Object. Also, make sure the Paste Link option is selected. This will link the pane inserted into the client software to the STATGRAPHICS Plus analysis you saved. After an object is dynamically linked, you can update it to reflect any changes that might have been made in the StatFolio by double-clicking on the object in the client software. When you double-click, Windows will look for STATGRAPHICS Plus and the StatFolio that the object came from and go through these steps: - Is STATGRAPHICS Plus running? If not, launch (start) it. - Is the StatFolio that the object came from loaded? If not, load it. If you have a different StatFolio loaded, you will get a message asking if you want to save the current StatFolio. If you select No or Cancel, the link update process aborts. You MUST save an existing StatFolio to edit or update the object, even if the StatFolio is untitled. This behavior ensures that you do not lose any work in progress due to an unexpected link update. - Is the statistical analysis that you copied the pane from still in the StatFolio? If not, the link update process aborts. - Is the pane that you copied still in the analysis? If not, the link update process aborts. If the link update process isn't aborted by a missing StatFolio or for some other reason, then the current pane in STATGRAPHICS Plus will update the object in the OLE client software. This may include such changes as changes to the data, scaling changes on axes or any other updates that were made to the analysis or pane. Note that when an analysis in a StatFolio is created, it is given a unique timestamp that is saved as part the OLE object. So if you create a Simple Regression Analysis using the variables mpg and weight, you can update the variables used in a link by changing the variable name in the data input icon on the analysis. If you create a new analysis, it will have a different timestamp and not match what you saved in the OLE client, even if you recreate another Simple Regression Analysis. This allows you to have two Simple Regression analyses in one StatFolio with different options or data and not have the OLE client software get them confused. Some OLE clients, such as Microsoft Excel, specify a link as automatic. This means that the client software will regularly update the link automatically. If you are trying to use STATGRAPHICS for doing work with StatFolios other than the one that is linked, you will probably need to change the link to manual or close the OLE client. If you change to another StatFolio and then an automatic link is updated, the OLE client will send a message to STATGRAPHICS to update the link. This requires loading the linked StatFolio and may cause problems in the analysis you are using. If a StatFolio was saved in Version 1, you will need to resave it in order to use it in a dynamic link. Otherwise, the analysis will not have the proper link; the StatFolio will load, but the client software will not be able to find and edit the appropriate analysis. ----------------------------------------------------------------------- D) Installation Problems 1) Network Installation Installation of SGWIN onto a network requires both read and write access to the following directories: WINDOWS WINDOWS\SYSTEM SGWIN In addition, if Windows is run from a server drive, then the system must have read/write access to the local Windows directory. 2) Win32s and Windows 3.1 or 3.11 One common STATGRAPHICS Plus for Windows installation problem is an unsuccessful installation of Microsoft's Win32s program, an integral part of the STATGRAPHICS Plus for Windows system under Windows 3.1. The STATGRAPHICS Plus for Windows Setup program installs the version 1.3a of Win32s on your system if you are not running Windows 95 or Windows NT. If you cannot start STATGRAPHICS Plus for Windows under Windows 3.1, try to run Microsoft's 'Freecell' from the Win32s portion of the setup. If you can run this Win32s cardgame, then your Win32s program has probably been correctly installed. However if you cannot run Freecell, Win32s has not been correctly installed. Some common error messages associated with Win32s include: i) Win32s Error- Improper installation. Win32s requires WIN32S.EXE and WIN32S16.DLL to run. Reinstall WIN32s. ii) File Copy Operation Failed - Incorrect # of bytes written to disk. iii) Source File or Destination Disk may be corrupted, use CHKDSK Source : B:\W32sys.dl_ Dest : C:\Windows\System\W32sys.dll iv) Unexpected Dos Error v) Error: Cannot find file freecell.exe (or one of its components)... vi) File Error: Cannot find OLECLI.DLL vii) One or more system components is out of date, reinstall Win32s (see item ii below) These error messages are not all inclusive, however they are the most common messages reported. Solutions for an Improper Installation of Win32s: i) Make sure that paging is enabled (VIRTUAL MEMORY). To assure that paging is enabled, go to the Windows Control Panel. Select the 386 Enhanced icon, choose Virtual Memory, and choose Change. Verify that the drive type is NOT set to none. The type can be set to either temporary or permanent. Also verify that you are using the recommended setting for virtual memory. ii) If you get a message similar to "at least one system component is out of date, reinstall Win32s" when attempting to launch STATGRAPHICS, then there are older versions of some Win32s files somewhere in your Windows search path. Search all directories and disks for the following files. You need to have only one copy of each of these which should be in your Windows\system directory. It is possible to have multiple copies as long as the files are all the current version. Version 2.0 files and the correct dates compobj.dll 9/6/95 ole2.dll 9/6/95 ole2disk.dll 7/25/95 ole2nls.dll 7/25/95 ole2prox.dll 9/6/95 stdole.tlb 7/25/95 storage.dll 3/2/95 typelib.dll 7/25/95 w32sys.dll 9/6/95 win32s16.dll 9/6/95 winmm16.dll 9/5/95 iii) Check to see if you have a VESA Driver on your system. Some previous drivers by VESA Drivers and Dell (S3) had conflicts with various versions of Win32s. The makers of the boards are aware of the conflicts, and have been working on drivers which do not conflict. Contact the driver maker for updated drivers. Until this is possible, reconfigure your system for the standard VGA driver which comes with the Windows system. iv) Run Memmaker v) Try starting your system with no network drivers if applicable. vi) Make sure that SHARE is enabled. vii) If you have a LaserMaster Winjet controller installed in your system, it is necessary to disable the unit before STATGRAPHICS Plus can be installed. The WinSpool driver conflicts with the install process. Using either the System Configuration Editor from within Windows, or the edit feature within DOS, first open the Win.ini file. Comment out the following lines by placing a semicolon and a space (; ) in front of the line as per the examples below. The brackets indicate the sections where you should find the line. [Windows] ; device=LM WinJet 1200 PS,LMPS,WinSpool: [PrinterPorts] ; LM WinJet 1200 PS=LMPS,WinSpool:,15,45 [devices] ; LM Winject 1200 PS=LMPS,WinSpool: Save and close Win.ini. Next open System.ini and scroll to the section [386Enh] ; device=lmharold.386 ; device=lmmi.386 ; device=lmcap.386 Save and close System.ini Run the STATGRAPHICS Plus for Windows SETUP program. Upon completion, open Win.ini and remove the semicolon and space (; ). Then, open System.ini and remove the semicolon and space (; ). Restart Windows to have the changes take effect. To reinstall the Win32s system, modify your Win32s.ini file so that the SETUP=1 reads SETUP=0. If you continue to experience trouble running STATGRAPHICS Plus for Windows after running the SETUP program again, check the system by running Freecell from the Win32s installation. STARTING THE SYSTEM If you are having difficulty starting the system, the most likely causes are: 1) You do not have virtual memory enabled. 2) You do not have enough virtual memory enabled. We do not have a specified requirement for virtual memory, however, if you have less than 12 Meg of RAM, you will probably want at least 15 Meg of virtual memory. 3) Win32s is not properly installed. See the Win32s section above for information on correcting this difficulty. 4) Change the name of your Startup group within Windows. This will allow you to start Windows without loading other programs that may be taking away memory. 5) If you are able to start the system but are not able to access any of the modules, try increasing your virtual memory. ----------------------------------------------------------------------- E) DDE LINKS If you have difficulty establishing a link, please make sure that the directory that contains the DDE Server program's .EXE startup file is found within the PATH statement of your AUTOEXEC.BAT file. *More detailed information may be found on our BBS. See Section 1 for the BBS number. ----------------------------------------------------------------------- F) Printing Graphics When you are printing graphics with STATGRAPHICS Plus, you will probably want to be sure to use Page Setup on the File menu. STATGRAPHICS Plus lays the graph out on the page using the Graphics Scaling percentages in the bottom right corner of the Page Setup dialog box. STATGRAPHICS Plus normally displays a graph on the screen in a pane that is shorter than it is wide. If you then print the same graph in portrait mode, your graph will be taller than it is wide if the Graphics Scaling fields are set to 100% and 100%. This may result in some items on the graph like labels to seem to be out of place. To display the graph like you see on the screen, you can either change the Print Setup option to display in Landscape mode and use most of the page. Or you can change the Vertical Graphics Scaling to 50% to change the relative size on height vs. width to match the screen better. Multiple graphs per page; Graphics are always sized to fit the Graphics Scaling percentages you set in Page Setup. This is true even when you select Multiple Panes/Page in the Output section of the Page Setup dialog box. To fit multiple graphs per page, you will need to select Multiple Panes/Page AND change the Graphics Scaling percentages so that at least one dimension is less than 50%. For example, to print 2 graphs on a page in portrait mode, one on top of the other, select Multiple Panes/Page and change the Vertical percentage in the Graphics Scaling section to 50%.